View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0011414 | MMA | Synchronization | public | 2013-10-24 19:39 | 2014-02-18 21:05 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | feature | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 1.0.4 | ||||
| Target Version | 1.0.4 | Fixed in Version | 1.0.4 | ||
| Summary | 0011414: Users don't understand what a sync server is | ||||
| Description | If a user has installed mma, they may not necessarily be familiar with MMW or what a sync server is, and will not know how to proceed when they see: Select sync server ======================= <Searching...> To remedy this, we should implement something similar to what's been implemented for MM8 (details at #10271 ). Select sync server ======================= <Searching...> ----------------------- (the following appears if no sync server is found after e.g. 5 seconds) If you haven't yet installed a MediaMonkey sync server, it can be downloaded via: http://www.mediamonkey.com (links to http://www.mediamonkey.com/android/10/server ) [Email me the link] If the user clicks 'Email me the link', the following email is sent: Subject: Link to MediaMonkey sync server Message: To sync MediaMonkey for Android, you'll want to install MediaMonkey to your desktop. See details at: http://www.mediamonkey.com/android/10/server | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 228 | ||||
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I would rather put it like this: ------------------------------------------------- Select sync server ======================= <Searching...> ----------------------- (the following appears if no sync server is found after e.g. 5 seconds) If no MediaMonkey sync server have been found within 30 Seconds please refer to WiFi sync troubleshooting at http://www.mediamonkey.com (links to http://www.mediamonkey.com/android/10/server) [Email me the link] -------------------------------------------------- That way we will eliminate possible loss of users due the common misconfiguration of routers, not started/installed MMW, ... |
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Per discussion with Marek, I'd extend the Rusty's proposal as follows: 1. Add [Troubleshooting] button next to [Email me the link] button, so that users have an easy access to things like router configuration tips, etc. 2. Modify URLs so that they are shorter/nicer. It seems that we'll hardly ever need version info and so I'd change it as: - http://www.mediamonkey.com/android-download - http://www.mediamonkey.com/android-troubleshooting |
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It is fixed in build 177 But I was just thinking about the button text. Because it can be sent by any installed application...not just by email. Imho, [Send me the link] sounds better. What do you think? |
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Sure. |
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Fixed in build 177 |
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Links are active. They'll be updated at release. |
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Tested 226 on Nexus 5 / Kitkat, and this functionality doesn't seem to be working. 1) uninstall MMA 2) delete /MediaMonkey directory 3) re-install MMA 4) Click Select Sync Server --> Searching... and after 10 seconds (and even 5 minutes) there is still no feedback in the UI re. the fact that a sync server needs to be installed! Posted log: JMQJFKAHZW |
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It was caused by unsupported upnp device on your network (QNAP Systems ... ) Fixed in build 228 |
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Strange, I have QNAP and do not observe any issues. Rusty, what is your QNAP firmware version? Mine is 4.0.5. |
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I'm also on 4.0.5. In any case, the issue seems to be resolved in build 228. |
