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IDProjectCategoryView StatusLast Update
0011509MMASynchronizationpublic2014-06-19 21:40
Reporterrusty Assigned To 
PriorityurgentSeverityminorReproducibilityalways
Status closedResolutionfixed 
Product Version1.0.4 
Target Version1.0.4Fixed in Version1.0.4 
Summary0011509: Wi-Fi sync: error dialog when network is unavailable is confusing / fails
DescriptionIf the user initiates a sync, and then forgets about it before clicking through the confirmation dialog, and then leaves the house, the resulting dialog is confusing and it's impossible to get rid of the Sync notification. e.g.

1 Initiate a Wi-Fi sync
2 Leave the house
3 Open phone
--> Sync icon appears as notification
4 Open the notification drawer and click the sync icon
--> Dialog indicating that Wi-Fi is unavailable with option to:
 a) Enable WiFi
 b) Cancel

Neither option works as expected:
a) Enable Wi-Fi isn't a good choice of wording because Wi-Fi is already enabled--the problem isn't that it's not enabled, but that there's no connection to the relevant network. Also, in cases where the user is connecting via a VPN or Ethernet, there's no suitable course of action. Maybe it would be better to just have a 'Cancel' and 'Retry' option?

b) Clicking Cancel has no effect. i.e. after clicking 'Cancel' the Sync notification doesn't disappear from the Notifications list.
TagsNo tags attached.
Fixed in build204

Activities

marek

2013-12-18 21:08

developer   ~0038834

Fixed in build 204

Lan is checked only on wifi sync start. Dialog does not appear when ethernet interface is available.

For VPN users dialog appears. When they push Ignore, sync continues. This choice is remembered for one day (agreed over IM with Jiri).

marek

2013-12-18 21:08

developer   ~0038835

Fixed in build 204

peke

2014-06-19 21:40

developer   ~0040310

Verified 284