View Issue Details

IDProjectCategoryView StatusLast Update
0012580MMW v4Main Panel/Toolbars/Menuspublic2015-02-28 13:21
Reporterpeke Assigned To 
PriorityimmediateSeveritycrashReproducibilityalways
Status closedResolutionno change required 
Product Version4.1.6 
Target Version4.1.6 
Summary0012580: Art Browser: bad/corrupted GPU Drivers trigger Error
DescriptionIn some Cases when User enables Art browser with Details And infinitive number of error fialods are shown.

Reason for that is outdated or corrupted GPU Drivers making MMW inable to load OpenGL

Workaround: Change back to Details view quickly before New error dialog show

Solution: Disable Art Browser if GLClasses -> TOpenGL fail and revert to SHOW DETAILS View and disable Art Browser option till MMW restart.
Maybe even show dialog that this option is not available due the Driver failure.

NOTE: User should update.reinstall drivers for their GPU anyway of workarround

ELF file supplied on FTP
Additional InformationOFQ-279-45298
TagsNo tags attached.
Fixed in build

Activities

peke

2015-02-11 04:11

developer   ~0042004

Last edited: 2015-02-11 04:12

Driver Reinstall got rid of the problem.

If fix in not low risk I would defer it for 4.1.7

petr

2015-02-12 08:14

developer   ~0042022

Corrupted drive can cause crash anyhwere in OpenGL code (not just initialization, but drawing etc.) so i think we cannot make any useful detection.

peke

2015-02-28 13:21

developer   ~0042222

OK this can be cloesed as it is covered by KB articles