View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0015651 | MMW 5 | Sync | public | 2019-05-07 15:41 | 2019-08-20 15:54 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | crash | Reproducibility | sometimes |
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 5.0 | ||||
| Target Version | 5.0 | ||||
| Summary | 0015651: Crash on sync | ||||
| Description | 0 Plug in empty USB key (F:) 1 Create auto-sync list consisting of 2 auto-playlists totalling ~12,000 tracks 2 Disable all auto-conversion rules 3 Initiate sync (note 7000 of the tracks were already on the usb key--see note below) --> upon returning to my PC, I noticed that: a) screen had gone to sleep (it's configured to do so after 10 minutes) b) MM had crashed (no crashlog was generated, only a whitescreen remained and only MediaMonkey.exe was running) Debug log posted on the ftp server. Note: Yesterday I synced about 7000/12000 tracks to a USB key (I cancelled the operation partway through). The operation succeeded, however, after cancelling the operation, I noticed that MM was behaving sluggishly, so I wonder if there's some sort of memory leak that triggered the crash. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | |||||
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I don't see a debug log on FTP: There is no folder like /MM5/bugs/bug15651/... |
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Ahh, I see, you erroneously uploaded it to /MM5/bugs/bug15561/... In the log I see that MM5 was copying file D:\My Documents\Temp\dl\226 50s & 60s Oldies (USA) (192kbps)\The Righteous Brothers - Unchained Melody.mp3 --> F:\Music\The Righteous Brothers - Just Once in My Life\03 The Righteous Brothe - Unchained Melody.mp3 and then there are messages: Dump(String): "PanicModeOn: FATAL PROBLEM" Dump(String): "EventUnhandledExceptionFilter is not installed" These are not MM5 messages, to find more... |
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The "Panic mode" seems related to Eureka: https://www.eurekalog.com/help/eurekalog/index.php?internal_errors.php Could you please try to re-sync the track above (right-click > Send to > F:) to ensure that it is not related to the particular track and is rather a random (or leaking) issue? |
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BTW: I have just synced 21465 tracks to iPhone using MM5 and there seems to be a memory leak (200 MB for the 20K tracks) -- looking into it. Nevertheless I did not observe any crash (or MM behaving sluggishly after the sync), so I don't think that the leak was cause of your crash. |
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Unable to replicate in 2192. Closing. |
