View Issue Details

IDProjectCategoryView StatusLast Update
0017370MMW 5Main Panelpublic2021-01-14 20:40
Reporterrusty Assigned To 
PriorityurgentSeveritycrashReproducibilityalways
Status closedResolutionfixed 
Product Version5.0 
Target Version5.0Fixed in Version5.0 
Summary0017370: Wikipedia metadata lookup fails and leads to crash
Description1) Run MediaMonkey
2) Switch between a couple of nodes (may not be necessary)
3) Navigate to Music > Artists > Adam Ant [Browser view]
--> Wikipedia lookup proceeds endlessly without returning data
4) Close MM
--> Crash 3C804969 or 3C804256

This occurs consistently.
TagsNo tags attached.
Fixed in build2294

Activities

rusty

2021-01-13 03:05

administrator   ~0061306

Further testing shows that this can be replicated in RC-2 just by opening MM in Artist > Artistname [Browser]

michal

2021-01-13 13:21

developer   ~0061309

This error happens, when http(s) request (e.g. getting data about artist, but can happen anywhere) lasts too long and user closes application during this. Then the thread getting such data can cause this error, when closing timeout is up a http GET is still not finished.

rusty

2021-01-13 14:54

administrator   ~0061310

Last edited: 2021-01-13 14:55

Note that network connectivity was working correctly for all other applications. The network problem was solely in MediaMonkey, but restarting MediaMonkey had no effect. Even running a different instance of MediaMonkey didn't solve the problem.

The only way to solve the problem was to reboot.

Ludek

2021-01-13 15:28

developer   ~0061311

Last edited: 2021-01-13 15:35

Fixed in 2294 ( + the timeout is lowered to 10 seconds)

BTW: The request in the debug log was http://mb.mediamonkey.com:5000/ws/2/artist/e188a520-9cb7-4f73-a3d7-2f70c6538e92?inc=annotation+release-groups+url-rels+tags+top-tracks+related-artists&fmt=json
So it was mb.mediamonkey.com that was unavailable, I saw this in the morning too ( www.mediamonkey.com has been also unavailable for a while)

lowlander

2021-01-14 20:40

developer   ~0061332

Tested on 2294 in Browser view with rapid switching between Artist sub-nodes, using Continue reading and no problems observed.