View Issue Details

IDProjectCategoryView StatusLast Update
0017928MMW 5Main Panelpublic2021-06-04 21:19
Reporterlowlander Assigned To 
PriorityurgentSeveritymajorReproducibilityrandom
Status closedResolutionfixed 
Product Version5.0.1 
Target Version5.0.2Fixed in Version5.0.1 
Summary0017928: Change Skin caused white screen
DescriptionThis was seen after the second Skin change, the first skin change worked.
TagsNo tags attached.
Fixed in build2412

Relationships

related to 0017966 closedLudek Invalid pointer operation 

Activities

Ludek

2021-06-02 11:57

developer   ~0063686

Last edited: 2021-06-02 11:58

The log looks very similar to the Rusty's log from 0017966 :

00038658 1368.87536621 [10076] MM5 [9744](R) Disabling antifreeze detection
00038659 1368.87768555 [10076] MM5 [9744](R) Exception!! - Uncaught Error: ""Invalid pointer operation

Maybe the "Disabling antifreeze detection" has something to do with the "Invalid pointer operation", to find more...

Ludek

2021-06-02 12:26

developer   ~0063688

Last edited: 2021-06-02 12:26

OK, "Disabling antifreeze detection" is called right before the Eureka (crash log) window pop-ups -- so that it is not subsequently detected as "freeze exception" .

So having crash log (EL) would be valuable here to see more.

Ludek

2021-06-04 15:37

developer   ~0063750

Last edited: 2021-06-04 15:43

@lowlander: Can you please attach MediaMonkeyEngine.el (not MediaMonkey.el) ?
Can you confirm that this happens with debug build ?

@Petr: Any idea why Eureka did not catch the "Invalid pointer operation" to show the "Send logs" dialog ?

EDIT: @Michal reproduced this issue once, so maybe assign to him to try to replicate and isolate the problem somehow

Ludek

2021-06-04 15:52

developer   ~0063752

BTW: Based on the last log from 0017966 it could be related to plugins loading and thus Eureka does not catch it (as C++ plugins are not compiled with Eureka)

Ludek

2021-06-04 17:57

developer   ~0063757

Fixed in 2412

lowlander

2021-06-04 21:19

developer   ~0063772

No problems switching Skins over 5 times on 2412.