View Issue Details

IDProjectCategoryView StatusLast Update
0019442MMW 5Generalpublic2023-02-05 21:23
Reporterrusty Assigned To 
PriorityurgentSeveritycrashReproducibilitysometimes
Status closedResolutionduplicate 
Product Version5.0.4 
Target Version5.0.4Fixed in Version5.0.4 
Summary0019442: Occasional AV on startup (possibly related to mouse events outside of MM)
DescriptionIn the course of testing 0019441 (which involved restarting MM about 40 times), I've observed AVs on startup on 3 occasions, and it seems to be more likely to occur when I'm using the mouse outside of MM during the startup process.
Steps To Reproduce1 Launch MM
2 Click a textbox in firefox on a web page that has a lot of verticle real estate
3 Scroll the webpage up and down as MM launches
--> sometimes an AV will occur
TagsNo tags attached.
Attached Files
AV2.jpg (13,851 bytes)   
AV2.jpg (13,851 bytes)   
AV3.jpg (15,654 bytes)   
AV3.jpg (15,654 bytes)   
Fixed in build2673

Relationships

duplicate of 0019441 closedmichal File Monitor sometimes freezes (and MM then crashes after initiating playback) 
related to 0019794 closedrusty Casting from MMA to MMW5 renderer --> crash 62D60000 

Activities

petr

2022-10-10 18:29

developer   ~0069750

Please retest this in next build (as there were related issue 19441 fixed).

rusty

2022-10-12 20:20

administrator   ~0069772

The AV at 50004900 still occurs. It's fairly easy to replicate.

petr

2022-10-14 15:35

developer   ~0069803

Fixed as 19441

rusty

2022-10-14 15:38

administrator   ~0069805

Verified 2672.

rusty

2022-10-14 17:12

administrator   ~0069808

Re-opening. It starting happening again.
I just submitted crashlog A7DBC9A1

rusty

2022-10-14 21:20

administrator   ~0069811

I just observed this issue on a regular build. I initiated find more from same artist (for J.J. Cole)
--> the following error.
image.png (11,875 bytes)   
image.png (11,875 bytes)   

Ludek

2022-10-16 10:02

developer   ~0069816

Last edited: 2022-10-16 11:47

FYI: User from ticket # 4715 experienced the same kind of crash, sending new testing EXEs re this issue with a fix (to be confirmed)....

And merged to 5.0.4.2673

rusty

2022-10-19 00:51

administrator   ~0069845

Verified 2673 (tested about 35 times).