View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0022459 | MMW 5 | Other | public | 2026-10-21 16:43 | 2026-10-30 16:12 |
| Reporter | lowlander | Assigned To | |||
| Priority | high | Severity | crash | Reproducibility | random |
| Status | resolved | Resolution | reopened | ||
| Platform | Windows | OS | - | OS Version | 11 |
| Product Version | 2027.0 | ||||
| Target Version | 2027.0 | Fixed in Version | 2027.0 | ||
| Summary | 0022459: AV on switching between playing and CD nodes | ||||
| Description | Not experienced an AV before, but on clicking between CD and Playing node an AV occurs. G drive had finished ripping, and CD had been ejected. Drive still showed in MediaMonkey. A new CD was inserted in the F drive. When switching from Playing to F an AV occurred. | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
| Fixed in build | 3527 | ||||
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Based on log analyzing and tracing the AV address this has been already fixed (SVN revision 46633) in 3527 |
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Verified 3529 |
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Unsure if it's the same, but experienced a freeze in MM (no AV) with ejecting and inserting a CD. Log added. |
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I’d keep the original AV marked fixed and track this freeze separately, cross-linked to 0022459. A dump captured while frozen is needed to establish the cause. Please make process dump (.dmp) --> snapshot of MediaMonkey’s memory and threads while it is frozen. It lets us inspect where the UI thread is stuck and what it might be waiting for—information the debug log doesn’t contain. 1. Leave MediaMonkey frozen; don’t terminate or restart it yet. 2. Open Task Manager (Ctrl+Shift+Esc) → Details. 3. Right-click each MediaMonkey process and choose Create memory dump file (wording varies by Windows version). 4. Save the resulting .dmp files from the location Task Manager displays. Microsoft documents this capture method here. 5. Send the compressed dumps together with the debug log and exact MM build number. Capturing both processes ensures we get the renderer that hosts the UI. |