View Issue Details

IDProjectCategoryView StatusLast Update
0004314MMW v4DB/FileMonitorpublic2008-01-28 20:30
Reporterrusty Assigned To 
PriorityimmediateSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Product Version3.0 
Fixed in Version3.0 
Summary0004314: System-specific failed upgrades
DescriptionIt seems that for some users, the upgrade process consistently fails on their systems, despite the fact that it works correctly on my system.

I've been able to find at least 2 such reports where this is confirmed to be the case (though I suspect that other failed DB upgrades might also be similar).

TagsNo tags attached.
Fixed in build1132

Activities

rusty

2008-01-21 16:40

administrator   ~0012920

Last edited: 2008-01-21 20:05

A similar issue is reported by: Bob Block <bob.block@gmail.com>

however, we don't have any logs of the problem from him.

UPDATE:
Bob indicated that the problem is caused by the Spycatcher" component of "GhostSurf Platinum 2007 v4.5.2.51" by Tenebril.

jiri

2008-01-22 12:52

administrator   ~0012921

Assigning to Petr to check out whether we could fix the issue somehow (test with the Spycatcher?). If not, we probably can just close the issue and describe in faq.

petr

2008-01-22 20:35

developer   ~0012935

I've tried using virtual machine with Spycatcher installed. This error isn't easy reproducable and everytime error occur in different place. One setting which helped with this bug was synchronization set to FULL (with this setting i've tried import large DB 10-times without error), but whole MM was been very very slow then. Probably Spycatcher does something with memory cache (it makes sense, because anti-spyware/anti-virus mostly checks internal windows drive cache for spyware/viruses) an in some cases fails and detects false positive threat.

rusty

2008-01-28 20:30

administrator   ~0012978

Faq is updated. Closing.