View Issue Details

IDProjectCategoryView StatusLast Update
0006002MMW v4Synchronizationpublic2010-07-29 07:55
Reporterpeke Assigned To 
PrioritylowSeveritymajorReproducibilityhave not tried
Status resolvedResolutionunable to reproduce 
Product Version3.1.2 
Target Version3.2.2 
Summary0006002: Problem with copying some files to iPod
DescriptionThere can be problem with copying some files to iPod resulting in the following error:
"The Directory D:\iPod_Control\Music\F20\ cannot be created"
Steps To ReproduceTicket ID: SDR-142896
Additional Informationhttp://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=6394
TagsNo tags attached.
Fixed in build

Activities

peke

2009-10-02 00:20

developer   ~0019022

Reminder sent to: Ludek

Can you check this out Please.

Ludek

2009-10-02 07:38

developer   ~0019027

Reminder sent to: peke

Peke, the description "Problem with Sync of some M4A and M4P files to iPod" is very poor. Do you have some links or example files?

peke

2009-10-02 17:26

developer   ~0019031

Have you checked noted ticket ID as there is big log file attached.

Let me know if you need example files but most of them are m4p.

Ludek

2009-10-02 22:25

developer   ~0019038

I use the default "simple" view, that was the problem.

Ludek

2009-10-03 13:55

developer   ~0019043

From the log it seems that it has nothing to do with M4A or M4P files, it just freezes when copying:
C:\Users\akempe\Music\Buck 65 - Dirtbike\Buck 65 - Dirtbike Vol.2.mp3 -> D:\iPod_Control\Music\F08\Buc2.mp3

Both files are locked, but never unlocked. It really looks like a simple problem with copying some files.

Jiri, any idea?
Not enough space on the iPod?
File already exists and is used by another app?

Ludek

2009-10-03 14:06

developer   ~0019044

Last edited: 2009-10-03 14:15

Jiri, from the log can be seen that file D:\iPod_Control\Music\F08\Buc2.mp3 was removed 1 ms beforehand.
Probably file system handled the deletion little bit later or some app used the file at the same time. I have already seen similar problems and therefore I added ForceDeleteFile() function I use on one place in MM code and maybe we should use something similar in the sync code too?

jiri

2009-10-21 15:43

administrator   ~0019276

I still think it's as I originally suggested in the eSupport, i.e. that the iPod gets somehow disconnected from PC. Have the user tried to access its drive letter after this problem?

rusty

2009-10-23 20:59

administrator   ~0019322

Reducing severity to 'low' since we haven't been able to reproduce to date. Awaiting feedback from user before closing.

jiri

2010-07-29 07:55

administrator   ~0020392

Resolving since we weren't able to reproduce or find out more.