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IDProjectCategoryView StatusLast Update
0008387MMW v4DB/FileMonitorpublic2013-01-10 13:48
Reporterrusty Assigned To 
PriorityurgentSeveritymajorReproducibilityunable to reproduce
Status feedbackResolutionreopened 
Product Version4.0 
Target Version4.1.1 
Summary0008387: File Monitor fails to add some files to the library
DescriptionUser-reported problem that files fail to add to the library.

Analysis of the logs by Jiri shows that in some cases, MM is notified of the existence of the track, but when it tries to scan it, it first calls FileExists() function, which return 'false'!

This is similar to behavior on some NAS devices in which double-clicking a directory --> Error 'The directory is not available', and clicking it again --> content appears. i.e. the NAS doesn't give a response that would trigger the hourglass to appear in Explorer, even though it should.

MM currently waits 3s post-notification before doing any action. A possible improvement in this case would be to try to check for networked files again a second time, in cases of failed FileExists().

Due to a risk of regressions, postponing beyond 4.0.
Additional InformationReport + multiple logs at: http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=60495#p311303
TagsNo tags attached.
Fixed in build

Activities

jiri

2011-09-16 07:02

administrator   ~0027762

The debug log doesn't indicate any problem in MM. Since there haven't been any relevant code changes in MM, I don't think that there could be a regression. Anyway, asked for more info in the forum.

rusty

2011-09-20 19:45

administrator   ~0027872

Re-opening. Further investigation shows that the problem is related to the manner in which some NAS devices respond to file access requests. Description has been updated.