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IDProjectCategoryView StatusLast Update
0010522MMW v4Synchronizationpublic2013-02-14 15:28
Reporterlowlander Assigned To 
PrioritynoneSeverityminorReproducibilityalways
Status feedbackResolutionopen 
Product Version4.1 
Summary0010522: MediaMonkey doesn't show files on device
DescriptionReconnecting a Asus Transformer Pad TF300T after syncing it with MediaMonkey shows no files in MMW. Even going through Folders shows nothing (status stays on reading files...)
TagsNo tags attached.
Fixed in build

Relationships

related to 0010474 closedmichal Sync never terminates 

Activities

Ludek

2013-02-13 20:45

developer   ~0034890

Last edited: 2013-02-13 20:52

I analyzed the log and it seems that the device was not accessible at all, also by using Windows Explorer, can you confirm?
Try to navigate /MediaMonkey/files/mmstore.db using Windows Explorer.

Was it in MTP or MSC (UMS) mode?

lowlander

2013-02-13 20:59

developer   ~0034892

Device showed folders, but no files in Windows Explorer. Access should have been through MTP.

Ludek

2013-02-14 15:15

developer   ~0034919

Last edited: 2013-02-14 15:19

OK, if you cannot access the files even via Windows Explorer, then there is a problem on MTP layer (nothing that could be fixed in MMW).

BTW. Do you use the original USB cable for connecting? I also observed some MTP issues, but only if I used another USB cable than the original supplied.

Otherwise there is an Android app called SDrescan ( https://play.google.com/store/apps/details?id=com.bero.sdrescan&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5iZXJvLnNkcmVzY2FuIl0 [^] ) that can refresh MTP content, so maybe it could be helpful in your case.