View Issue Details

IDProjectCategoryView StatusLast Update
0010623MMASynchronizationpublic2022-03-12 01:26
Reporterrusty Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Product Version1.0.4 
Target Version1.0.4 
Summary0010623: Synchronization completed with errors message isn't useful
DescriptionSometimes a 'Synchronization completed with errors' message appear upon the conclusion of a sync operation. The problem is that this message is not at all useful--it tells the user that something went wrong, but not what so the user is left thinking that MM has a bug, and that there's no way to work around it.

Is there any more detail that can be provided for such cases?
TagsNo tags attached.
Fixed in build114

Relationships

related to 0011594 feedbackrusty Better error message when sync server isn't found 

Activities

marek

2013-03-15 00:23

developer   ~0035376

Fixed in build 114

I added displaying reason of failure, but the layout should be probably improved

marek

2013-03-15 09:49

developer   ~0035395

Please look at the layout. Maybe I can set the main message (like Synchronization finished with errors) as title of layout and show error log as list and content of dialog

Now we show following errors to user:

1.Connection failed/timeout
 - remote server is not available
 - this interrupts whole sync
 - string: Connection failed!

2.Settings cannot be obtained from server
 - connection was established but interrupted. Most probably MMW refused connection
 - interrupts whole sync
 - string: Synchronization refused by remote server. Verify that Wi-Fi synchronization is enabled on the remote server.

3.Uploading failed
 - any timeout/connection failure during upload
 - sync continues with this failure
 - string: Uploading of tracks failed

4.Download of track failed
 - failure during track download - format of urland other unexpected errors
 - sync continues with this failure
 - string: Media <title> cannot be downloaded.

5.Download of track failed - timeout
 - time-out failure during track download
 - sync continues with this failure
 - string: Media <title> cannot be downloaded. Timeout.

6.Download of track failed - media is not ready
 - MMW responds that MMA should wait for autoconversion even it declared media doesn't need autoconversion
 - sync continues with this failure
 - string: Media <title> cannot be downloaded. Media is not ready.

jiri

2013-04-18 11:37

administrator   ~0035665

Setting as Resolved.

peke

2022-03-12 01:26

developer   ~0067247

Verified 1016

None reported here missing.