View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0011271 | MMA | Synchronization | public | 2013-09-13 02:01 | 2013-10-18 17:38 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 1.0.4 | ||||
| Target Version | 1.0.4 | Fixed in Version | 1.0.4 | ||
| Summary | 0011271: Wifi Sync: improved error messaging on codec error | ||||
| Description | If there's a codec issue, the following error can arise: Synchronization completed with errors. Server was unable to convert some tracks. Please check autoconversion and codec settings on the server side. The problem is that there's no indication of: - how many tracks failed to sync - what track(s) failed to sync Because of this, the user has no idea how severe the problem is, nor how to debug it! More useful would be: Synchronization completed with errors. +Server was unable to convert x track(s). Please check autoconversion and codec settings on the server side: If the user clicks the +, it would expand to show a list of tracks. Note: I'm not sure what messaging is used for other failed syncs, but I would suggest that a similar approach should be used as well. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 172 | ||||
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Fixed in build 166 |
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This works in build 166, however, the message text is cut off. The following is shown: Completed with errors ------------------------------- 2 track(s) cannot be converted on serv... v <Title1> <Title2> to shorten the text and make it more concise, the following can be used: Completed with errors ------------------------ Failed conversions: (2) <title1> <title2> |
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Fixed in build 168 |
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Verified 169. |
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Tested 169, and there's still a tweak required. During the sync process, if failure occurs partway through, the following appears on a bright red background: 'Downloading of tracks failed' I would suggest that: a) Since a better message now appears at the end of the sync operation, there's no need for this message. b) If this message is required for some reason, it should be changed so that: i) A bright red background isn't used (it's too alarmist) ii) The text should be changed to 'Some tracks failed to download' |
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Fixed in build 172 message is now hidden |
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Verified 172. |
