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IDProjectCategoryView StatusDate SubmittedLast Update
0012683MMW v4Playerpublic2015-03-26 22:272015-03-28 11:22
Reporterpeke Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status assignedResolutionopen 
Product Version4.1.6 
Target Version4.1.7 
Summary0012683: Volume Control do not work resulting in no sound
DescriptionIf windows Mixer settings for MMW lovered MMW volume to 0 MMW Player Volume controls do not work and user needs to change Mixer settings manually to hear sound from MMW.
TagsNo tags attached.
Attached Files
Volume Mixer.jpg (97,743 bytes)   
Volume Mixer.jpg (97,743 bytes)   
Fixed in build

Activities

peke

2015-03-26 22:39

developer   ~0042347

Set as urgent to see if we can influence Volume Mixer at all?

Ludek

2015-03-27 14:14

developer   ~0042352

Last edited: 2015-03-27 14:15

 Peke, I can change volume in MM even if I lowered MM volume on the mixer. In MM there is just no visual indication of the changed mixer volume, but adjusting volume on MM player works to adjust volume also on the system mixer (for the MM slider)

Or did you mean adjusting the Device "Headpones" master slider?

Ludek

2015-03-27 14:19

developer   ~0042353

OK, I guess I know what is the difference, I tested the default WASAPI audio output plugin, but you probably tested Direct Sound?

Based on my tests "WASAPI" and "Wave Out" output plugins works to adjust the mixer's volume, but "Direct Sound" does not.

peke

2015-03-28 11:22

developer   ~0042360

Last edited: 2015-03-28 11:25

 You are right most likely it is due the auto fall down to Direct sound if WASAPI fail on Windows default WDM driver for HD Audio as I explained in ticket. I'll Update KB article accordingly.

EDIT: KB Article http://www.mediamonkey.com/support/index.php?/Knowledgebase/Article/View/88/0/no-sound-is-playing--sound-is-corrupted to cover both cases