View Issue Details

IDProjectCategoryView StatusLast Update
0012720MMW v4Properties/Auto-Toolspublic2015-05-09 21:06
Reporterpeke Assigned To 
PriorityimmediateSeveritycrashReproducibilitysometimes
Status closedResolutionfixed 
Product Version4.1.7 
Target Version4.1.8Fixed in Version4.1.8 
Summary0012720: Memory utilization is very high (when converting some specific files to specific WMA formats)
DescriptionWhen some users Initiate sync on large lossless WMA files MMW uses up all the 3.25GB of Memory normally allowed for x86 process and crashes.


Exact steps to reproduce error wastest on users system are:
1. MMW 1741 clean Portable Install
2. started for first time after existing db is written to portable folder
3. Registered so that auto-convert work.
4. initiated sync to USB DRIVE "BIGUSB"
4a. Only enabled criteria for convert is one from WMA
5. Sync Will Crash MMW and Decoders are not closed.

NOTE: Using 4GB patch makes MMW crash more slowly. Logs and Sample files are supplied with ticket.
Additional InformationMJZ-662-44705
TagsNo tags attached.
Fixed in build1742

Relationships

related to 0000956 closeduser9 WM9 encoding (regression: tracks encoded at wrong bitrate) 

Activities

Ludek

2015-05-01 12:51

developer   ~0042492

Last edited: 2015-05-03 11:27

I can confirm that converting the files using this convert settings:

WMA
CBR 2-pass
192 kbps
44 100 Hz
Stereo

hangs and MM memory utilization grows to 900 MB.

EDIT: The memory utilization grows only with the smallest file ( Paul Oakenfold - Essential Mix Live @ Shadow Lounge in Miami.wma ) that has 51.4 MB (I uploaded it to our FTP).

And it grows only for that specific convert settings (WMA, CBR 2-pass).
All the others settings like MP3 or WMA CBR 1-pass does not grow the memory.

To find more...

Ludek

2015-05-03 11:53

developer   ~0042495

Fixed in 4.1.8.1742 and merged into MM 5.0

peke

2015-05-09 21:06

developer   ~0042513

Verified 1742