View Issue Details

IDProjectCategoryView StatusLast Update
0013043MMW v4Synchronizationpublic2016-01-24 07:31
ReporterLudek Assigned To 
PriorityurgentSeveritymajorReproducibilityunable to reproduce
Status closedResolutionfixed 
Product Version4.1.10 
Target Version4.1.11Fixed in Version4.1.11 
Summary0013043: iOS sync get stuck for some users
DescriptionFor some users sync get stuck, for most of them device restore in iTunes solves the issue, but for some (JBE-837-26512) restore did not help.

Additional InformationJBE-837-26512 - we have found that re-init of AMS service solves the issue for the user.
VCW-808-38494 - another user confirmed the fix
TagsNo tags attached.
Fixed in build1779

Activities

Ludek

2016-01-03 13:50

developer   ~0043771

Fixed in 4.1.11.1779

Ludek

2016-01-19 13:08

developer   ~0043897

VCW-808-38494 - another user confirmed the fix

peke

2016-01-24 07:31

developer   ~0043960

Verified 1780 on iPod Touch 4G