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IDProjectCategoryView StatusLast Update
0015385MMW v4Properties/Auto-Toolspublic2019-01-31 15:19
Reporterpeke Assigned To 
PriorityurgentSeveritycrashReproducibilityunable to reproduce
Status resolvedResolutionunable to reproduce 
Product Version4.1 
Target Version4.1.24 
Summary0015385: Crash on Updating properties
DescriptionI am not being able to replicate but was able to gather all the possible logs on Users PC. Where MMW crashes with AV during multiple tagging.

Video of Remote session, LOG, ELF files and MM.DB are uploaded to FTP.
Additional InformationAGZ-271-68586
TagsNo tags attached.
Fixed in build

Activities

Ludek

2019-01-30 10:15

developer   ~0052341

Last edited: 2019-01-30 10:16

Based on the crash logs it crashes in
TSkinWrapper |UpdatePlayerDocking

Seems somehow related to the non-standard position/docking of the player (as seen on the video "Fail during Tagging.mp4") uploaded to FTP

peke

2019-01-31 13:54

developer   ~0052360

You were right, deleting Registry entries, and Default view entries in INI resolved crashes.

Do we need to investigate further or simple close as no change required.

Ludek

2019-01-31 15:19

developer   ~0052362

ok, resolving for now (as I was unable to replicate by docking player similar to the user layout)