View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0016888 | MMW 5 | Install/Config | public | 2020-08-12 22:51 | 2020-08-28 11:38 |
| Reporter | lowlander | Assigned To | |||
| Priority | urgent | Severity | crash | Reproducibility | sometimes |
| Status | closed | Resolution | reopened | ||
| Product Version | 5.0 | ||||
| Target Version | 5.0 | Fixed in Version | 5.0 | ||
| Summary | 0016888: Settings are lost on MediaMonkey restart | ||||
| Description | Various users are reporting that 2262 can loose settings on MediaMonkey restart. It looks like persistent.json may fail to save for some users when MediaMonkey is killed by system. Although IYF-952-64645 reports manually exiting MediaMonkey. | ||||
| Additional Information | IYF-952-64645 https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=97113 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 2265 | ||||
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Fixed in 2264: - MediaMonkey.ini is saved after every change in Options dialog and also regularly 5 seconds after a view change - persistent.json is saved also regularly (5 seconds after a view change) and also on app close, but to the temporary persistent.json.tmp file at first -- and only after verification that the file was written correctly then the original persistent.json file is safely replaced by the tmp file This meets MS recommendation here: https://docs.microsoft.com/en-us/windows/win32/shutdown/wm-endsession Namely Remarks: Applications that have unsaved data could save the data to a temporary location and restore it the next time the application starts. It is recommended that applications save their data and state frequently; for example, automatically save data between save operations initiated by the user to reduce the amount of data to be saved at shutdown. |
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Verified 2264 Unable to replicate. TEST Note: MediaMonkey.ini: Open MM5 Options any change option that is not enable/disabled in previous MM5 run and Keep Options Open -> Restart Windows -> Use Force restart when MM is listed as obscuring restart app -> Start MM5 all settings are there Persistent.json: Same steps as above ith exception just change skin in MM5 and Initiate Windows Restart. HINT: It is important to click Force restart if shown so that all opened apps are killed abnormally. |
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Forum reports this isn't fixed in 2264: https://www.mediamonkey.com/forum/viewtopic.php?p=471575#p471575 |
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I am still not quite sure what the issue is, based on the forum posts it seems that kind of disc cleaning utility might be deleting our persistent.json file (at least based on the post from user CraigG ) CraigG: its happened again twice since posting this. I have had Windows updates and I ran Disk Clean. Do you think either or both of these did it? Odly, this only happens the first time I open MM in the morning. I can open and close it all day and night with no issue. It is the next day when it happens. I resolved it by saving also copy of persistent.json (as persistent.json.bck) and checking the file on MM5 start. persistent.json.bck is used whenever persistent.json does not exists or has different file size. Fixed in 2265 |
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Finally I most probably found a glitch in MM5 code that was causing the issue. Fixed in 2265. |
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Verified 2265 Settings are preserved. Tested in normal close and abnormal close/terminate |
