View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0017613 | MMW 5 | Sync | public | 2021-03-02 01:54 | 2021-03-23 23:51 |
| Reporter | peke | Assigned To | |||
| Priority | urgent | Severity | crash | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Target Version | 5.0 | Fixed in Version | 5.0 | ||
| Summary | 0017613: Sync: Apple device d_iPod sync Fail with a crash (due to Eureka false positive report) | ||||
| Description | User have issues to sync both iPod Classic 160GB (2009) running Rockbox firmware and iPod Nano (iPod Nano 7G version = 1.0.4 Model: MD477LL from 2012). Steps to reproduce crash on sync: 1. Connect one by one 2. Initiate sync on device and after approximately 2k of tracks ot of 23k it crashes Crash logs uploaded to FTP, some of LOG IDs are 204D0000 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 2326 | ||||
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Analyzing the '2021-03-01 Ipod crash sync.rar' from FTP, but it includes just several screenshots and 'new 1.txt' file that contains incomplete 204D0000 Eureka log (callstacks are missing), in addition the log 204D0000 has failed to submit (as it is not here). Could you attach standard debug log (generated using DbgView) of the full sync task and idealy also accompanied ELP so that we have more info? |
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In the last crash log from user "turtle" there is "Bitmap image is not valid." exception while copying image file to a device during sync. But this is handled exception that Eureka shouldn't catch and shouldn't interrupt the sync at all. To be found why Eureka is catching even handled exceptions somethimes :-/ Workaround is to use the release build that is without Eureka starting with 2317 (issue #17625 ) |
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Assigned to Petr to update to the newest version of Eureka 7.9 : https://blog.eurekalog.com/2020/09/eurekalog-7-9.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+EurekaLogDelphiBuilder+(EurekaLog+for+Delphi+and+C%2B%2B+Builder+news) Currently we use older 7.0.7.1 |
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Eureka updated in build 2321 |
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Changing to fixed in 2326 (relies on 0017670 fixed in 2326) |
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Verified 2325 Release and also using 2326 Debug, Synced 7.6k+ tracks to iPod it each version, total 14k+ tracks. |
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Verified by another user in 2327 Synced 15k at single sync (NOTE: Device needed to be factory reset as iTunes started and crashed while corrupting library on iPad at point of crash on around 9k of tracks) |
