View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0017918 | MMW 5 | Sync | public | 2021-05-25 02:10 | 2021-05-25 10:17 |
| Reporter | peke | Assigned To | |||
| Priority | immediate | Severity | crash | Reproducibility | always |
| Status | closed | Resolution | duplicate | ||
| Product Version | 5.0 | ||||
| Target Version | 5.0.1 | Fixed in Version | 5.0.1 | ||
| Summary | 0017918: Sync: When Initial profile gets created in MMA over WIFi MM5 crashes | ||||
| Description | When Initial profile gets created in MMA over WIFi MM5 crashes with white screen after Allow device connection dialog was answered. NOTE: This is fixed in 5.0.1 and I was unable to replicate on my PC and Several android devices in 2407, but was able to replicate once on 2338 and no .el files were created (even after I left MM5 sitting on white screen for 30 min) and Windows did not reported MM5 app is unresponsive. Fix by upgrading to 2407 was confirmed by 4 of our users. | ||||
| Steps To Reproduce | Steps that leaded to Crash: 1. Install clean MM5 2338 (scan few files and folders so that library is not empty) 2. Start MMA 3. Press Sync Now button 4. Start sync setup wizard 5. Answer Yes on Connection dialog 6. MM5 White screen 7. Finish setting Sync profile (eg. select Music and playlists) 8. Press Sync Now 9. Files get copied but Sync incomplete dialog shows 10. Kill MM5 from task bar 11. Start Sync Now in MMA again and sync finishes. NOTE: Using same steps with 2407, then users could not replicate the issue. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | |||||
