View Issue Details

IDProjectCategoryView StatusLast Update
0017977MMW 5Podcastspublic2021-06-04 02:25
ReporterLudek Assigned To 
PriorityurgentSeveritycrashReproducibilityunable to reproduce
Status closedResolutionfixed 
Product Version5.0 
Target Version5.0.1Fixed in Version5.0.1 
Summary0017977: Podcast download crashes for some users
DescriptionOne user reported crash 723E62D6 during podcast downloading: https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=99195
Support Ticket # 1736
TagsNo tags attached.
Fixed in build2411

Activities

Ludek

2021-06-02 10:12

developer   ~0063683

Fixed in 5.0.1.2411

Ludek

2021-06-02 19:54

developer   ~0063698

Test note: This crash could occur when the download podcast destination was on disconnected drive.

User note from ticket: "I did not notice previously, but one of my external drives had not connected when the computer started up. MM was trying to write to a directory that did not exist. I reconnected the drive and now the podcasts are downloading without issue. Looks like user error not MM. Perhaps nothing to fix, but a warning that the drive location is missing would be helpful."

So in 2411 the error is shown without crashing.

peke

2021-06-04 02:25

developer   ~0063730

Verified 2411

This was the same case when Rip fail if destination folder was not accessible and Volume leveling was used and it was fixed in past. Thus that one didn't result in crash it helped to verify this.

Test note: Set custom par to podcast on USB drive, download one podcast -> Start downloading new one after disconnecting drive -> CRASH in 2410 -> No crashes in 2411