0018613: Using MM over RDP --> MM becomes a black square

ID	Project	Category	View Status	Date Submitted	Last Update

0018613	MMW 5	Main Panel	public	2021-12-01 07:29	2022-09-14 14:33

Reporter	rusty	Assigned To
Priority	urgent	Severity	crash	Reproducibility	sometimes
Status	assigned	Resolution	open
Product Version	5.0.2
Target Version	5.2

Summary	0018613: Using MM over RDP --> MM becomes a black square
Description	By following the steps described by a forum user, the entire MM window becomes a black square and must be force-terminated: 1 Run RDP and login to a remote machine 2 Run MM on the remote machine 3 Close the RDP window (while MM continues to run) 4 Run RDP and login to the machine again --> The MM window appears as a black square! --> Crashlog: C7BCD54F Note: - Tested 2523 debug (it occurred 2/4 tests). Sleep/Hibernation is not enabled on the host machine. - The issue did not occur with the non-debug build, though this isn't definitive (tested 3x). - The issue occured whether re-logging into RDP (at step 4) right away or hours later - The issue does not occur if the user minimizes MM after step 2 prior to closing the RDP window (i.e. for the bug to occur, the MM window must be open when the RDP window is closed), though this isn't definitive (only tested 2x).
Additional Information	Reported at https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=100736 Similar reports at tickets # 1470 and # 3147
Tags	No tags attached.

Fixed in build