View Issue Details

IDProjectCategoryView StatusLast Update
0018615MMW 5Syncpublic2021-12-02 02:33
ReporterLudek Assigned To 
PriorityurgentSeverityminorReproducibilityunable to reproduce
Status closedResolutionfixed 
Product Version5.0 
Target Version5.0.2Fixed in Version5.0.2 
Summary0018615: SD card storage of Android phone not syncable via MTP (for some users)
DescriptionUser from ticket [Ticket # 3134] is unable to see the SD card storage of his Android phone in MM5

The error is "The USB media transfer process is having trouble connecting to G8X ThinQ - SD card".

The log shown that it is becaue some false positive errors (MTP error 80042009) while trying to access
\Android\data\com.ventismedia.android.mediamonkey\files\files\storageInfo.xml
where actually \Android\data\ folder is completelly empty on the CD card and the actual storageInfo.xml does exist in
\MediaMonkey\files\storageInfo.xml
TagsNo tags attached.
Fixed in build2524

Relationships

related to 0013283 closedLudek MMW v4 Display error message when MTP failure would result in a duplicate profile 

Activities

Ludek

2021-12-01 12:46

developer   ~0066203

Fixed in 2524

peke

2021-12-02 02:33

developer   ~0066216

Verified 2524

Test note: Easiest way to test it is to insert empty SDcard.