View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0018762 | MMA | Synchronization | public | 2022-01-18 18:09 | 2023-06-09 21:53 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 2.0.0 | ||||
| Target Version | 2.0.0 | Fixed in Version | 2.0.0 | ||
| Summary | 0018762: Sync fails (black 'Synchronization' screen) | ||||
| Description | Sync always fails with build 1014. 1 Attempt playback of tracks from MM5 build 2061 via UPnP --> it works as expected 2 Click 'Sync now' in the menu --> Sync server appears as 'On' 3 Configure the 'Internal shared storage' (last synced 10/26/21) 4 Initiate sync --> Synchronization Title bar is shown with black screen below 5 If I try to do this again without going through the wizard --> Auto-sync server content shows: Chosen server content: TODO to next build So I guess that even though the Wizard allows content to be selected, it doesn't actually get committed. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1017 | ||||
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I can't replicate it, Can you send logs? |
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Tested in build 1016 with slightly different repro steps: 1 Click Menu button > Sync Now --> Synchronization screen opens and remains black Debug log: H255L2CT7X I believe that the issue can be triggered by scenarios in which the Synch server isn't fully configured or somehow becomes partially unconfigured. In the case above, the Sync server had previously been configured, but because it's during the trial period, MMA seems to 'lose' the sync server setting. To workaround this, the user must: 2 Click Menu > Settings > Library & Sync > Select Sync Server --> 'Wi-Fi Sync can e used on a trial basis. Days remaining: 2 days Please consider purchasing the addon [Cancel] [Continue] [Buy] 3 Click 'Continue' 4 Click the BACK arrow 3x (i.e. Navigate back to the main menu 5 Click 'Sync now' --> This time sync initiates as expected |
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Fixed in build 2.0.0.1017 |
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Verified 2087 |
