View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0018899 | MMA | Synchronization | public | 2022-03-04 16:34 | 2023-06-09 21:54 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 2.0.0 | ||||
| Target Version | 2.0.0 | Fixed in Version | 2.0.0 | ||
| Summary | 0018899: Initiating Sync via Media Content screen often fails | ||||
| Description | When the user is in a Media View that contains no content, 'Choose library folders' and 'Synchronization' options appear. If the user clicks 'Synchronization' it can cause a black screen to appear endlessly. This occurs when synchronization isn't completely configured. I'm not certain of what the cause is, but it is either: - Because the sync couldn't initiate due to MMA being unregistered (though within the 15 day trial period) - Because the sync profile needed to be updated The workaround is to configure synchronization via the Options dialog, agree to the 15 day trial, and initiate a sync. Once that's done, synchronization can be initiated successfully via the media view. Test note: verify that this issue doesn't occur via the Sync button in the menu. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1017 | ||||
