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IDProjectCategoryView StatusLast Update
0019342MMASynchronizationpublic2022-10-26 05:22
Reporterrusty Assigned To 
PriorityurgentSeveritycrashReproducibilityalways
Status closedResolutionfixed 
Product Version2.0.0 
Target Version2.0.0Fixed in Version2.0.0 
Summary0019342: Initiating Wi-Fi Sync triggers crash (Android 11)
Description1 Insert SD Card
2 Install MMA
3a Allow MM to access photos and media on device
3b Grant permissions to Internal Storage (4 folders: Playlists, Video, Movies, Music) and SD Card (2 folders: Movies, Music)
4 Verify that MMA can play content
5 Close MMA
6 Connect to MM5 via USB
--> profile is created for Internal storage, but error occurs for SD Card (see: 0018642:0069134)
7 Disconnect USB
8 Run MMA
9 Initiate Wi-Fi sync
--> crash!

Log submitted at 6:08pm
Additional log: AJAEX5CN1K
TagsNo tags attached.
Fixed in build1025

Activities

rusty

2022-09-01 13:39

administrator   ~0069137

Last edited: 2022-09-01 13:46

I tried an even simpler approach today:
1 Insert SD Card
2 Install MMA
3 Grant permissions to Internal Storage (4 folders) and SD Card (2 folders)
5 Initiate Wi-Fi sync
--> MM crashes/shuts down!

Debug log: RZZKJNB8F6

Based on this, the issue is unrelated to USB sync. Could it be that MMA doesn't have access to the SD card? i.e. at step 3a it prompted for access to Internal Storage (and then subsequently for access to individual folders), but there was no equivalent prompt for access to the SD card (it just prompted access to the individual SD card folders).

Alternatively, it could be a problem with Pixel Experience:Android 11 not handling SD card permissions correctly.

martin

2022-09-12 15:58

developer   ~0069217

Fixed in build 2.0.0.1025

rusty

2022-10-26 05:22

administrator   ~0069998

Verified 1029.