View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0019639 | MMA | Playback | public | 2022-12-20 15:35 | 2023-03-05 02:19 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | major | Reproducibility | unable to reproduce |
| Status | closed | Resolution | reopened | ||
| Product Version | 2.0.0 | ||||
| Target Version | 2.0.0 | Fixed in Version | 2.0.0 | ||
| Summary | 0019639: Silent playback / Playback stops by itself (regression) | ||||
| Description | Recently, there have been several reports that if the user initiates playback, after a certain number (e.g. 10) of tracks, playback continues, but silently. Ticket 5204 (MMA 1/2) Log ID: DTBGNWHGHZ, LOG ID for MMA 2: 3QWVNGA4Y2. Ticket 5213 (MMA 1 & 2). Was using 'Shuffle' when this occurs. Ticket 5207 (MMA 1) Ticket 5177 (MMA 1) Log ID: CDIN84UZEU -- Setting Audio Transitions to 'None' solved the problem It's not clear whether these all have the same root cause, though it's strange that there have recently been a cluster of such reports. I'm trying to get the users to test with MMA2 and get an MMA2 log, since as you can see, the issue still occurs with MMA 2 (at least at Ticket 5213). | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1070 | ||||
| related to | 0019702 | closed | martin | Playback Resumes when other app is playing (regression) |
| related to | 0019751 | closed | martin | Battery de-optimization doesn't work on some versions of Android |
| related to | 0019756 | closed | martin | Playback starts by itself for a couple of seconds after Pausing if 'Resume Play on Connection' is enabled (regression) |
|
|
I've just posted a log ID above replicated with MMA2 (build 1504 or 1505) - from the user at ticket 5204. |
|
|
Also, here's a debug log that I'd submitted in September (on a much earlier build) when I'd experienced something similar: Log ID: N87ERX19UB Description: playback stopped by itself |
|
|
Another user reporting random playback stoppages (and starts!!): https://www.mediamonkey.com/forum/viewtopic.php?t=103240 |
|
|
User from ticket 5213 posted the following re. this issue: Log ID: 64SEFFFQSZ Description: playing goes silent |
|
|
I experienced this issue: Log ID: C4KPIHMJFJ Description: mm paused by itself after playback was initiated. |
|
|
A user at Ticket 5317 describes a similar issue. Every time he initiates playback, the first track plays normally and subsequent tracks 'play' silently. Interestingly, he observed the problem on both MMA 1.x and 2.x (logs for both are in the ticket). MMA 2 Log ID: XA8KDBM99K |
|
|
Note: based on the various reports above, it seems that this bug is actually 2 different issues: 1) Playback sometimes pauses by itself. I suspect that this is related to the reports of playback initiating spontaneously (0019702). 2) Playback sometimes proceeds silently after 1 or more tracks. I wonder whether this second issue is related to the issue in which playback sometimes proceeds, but the Playing track that is displayed is stuck (0019632) |
|
|
Fixed in build 2.0.0.1061 |
|
|
gordol reported this issue again in 1061 at https://www.mediamonkey.com/forum/viewtopic.php?t=103585 (specific to bluetooth playback). Log ID M7IFYLP7XN I haven't observed this with 1062. Hopefully the log shows something. |
|
|
Update: Gordol has confirmed that the bug occurred in 1061 with battery optimization disabled and Samsung's 'Power Saving' mode disabled. So this is indeed a bug. https://www.mediamonkey.com/forum/viewtopic.php?t=103585 |
|
|
Another user at ticket 5317 also observed this issue with build 1061. He indicated that "Almost every next song played silently until I press "previous song" button." when listening over Bluetooth. Log ID: M6XR977R5N |
|
|
The user at ticket 5213 is still experiencing this issue with build 1061 (but didn't provide a new log; I've asked for another debug log with build 1063). note: I've tested playback on a Pixel 7 (Android 13 fully updated), both with and without bluetooth and couldn't replicate. |
|
|
Another user has reported the silent playback problem with 1061 on a Pixel 6 Pro. He's provided a fair amount of detail that may provide a clue: https://www.mediamonkey.com/forum/viewtopic.php?t=103589 Key points in this case: - Tracks are FLAC (in MMW) auto-converted to MP3 320kbsp CBR - Metadata for the tracks is being updated in both MMW/MMA ? Tracks are being edited externally to MMW ? |
|
|
Fixed in build 2.0.0.1065 |
|
|
User at Ticket # 5317 still have problems in 1066 EDIT by Rusty: here's the relevant information: Log ID: DA3HXL9J42 Description: Silence Playback of following song with Gapless playback option. |
|
|
The Log is from build 1065, the issue should be already fixed in build 1066. |
|
|
From ticket 5213 Log ID: 2ZXCNTYZYU Description: silent playback |
|
|
It should be fixed in build 2.0.0.1067. Anyway, I was not able to replicate it. If the issue will still persists, a new log + (video or detailed description would be helpful) |
|
|
Both users have reported that the issue persists in 1067. Ticket 5317: Sometimes it fails sometimes not. Failure Log ID: 1KTWYGMATT Ticket 5213: Log id: WH3R71PS6N |
|
|
Also another report of this at ticket 5460 on MMA 1.x on a Pixel 6 device only when playing over Bluetooth. User is going to try MMA 2. This user indicated that as soon as a second track starts playing it's silent. Play/Pause has no effect, but using the seek bar or NEXT causes sound output to resume. |
|
|
I was finally able to replicate this on a Pixel 7. As already reported, the issue only seems to occur when playing via Bluetooth. I'm not 100% certain (since the bug doesn't occur 100% of the time), but after 30 or so tests, it seems that: -'gapless playback' needs to be enabled - It's related to the 'Show in notifications bar' timer expiring during playback of the track prior to the silent track (the bug doesn't occur if this timer is set to Never or Always) I was able to replicate this about 60% of the time as follows: 1 Set Gapless, Show in Notifications to 1 minute, 2 Create a playing list with Tracks that are about 2.5 minutes: . 2 Break on through . 3 Johnny B. Good . 4 Left Hand Free 3 In Playing > Queue, tap 'Break on Through' and slide the seekbar so that only 30 seconds are left in the track --> Break on Through continues playing --> Screen turns off --> Jonny B. Good Plays --> After Jonny B. Good completes, there's silence 4 Open the lock screen --> Left hand free is 'Playing' silently (as shown in the lock screen player) 5 As already explained by other users (but not shown in the log), tapping Play/Pause has no effect, but moving the seekbar OR tapping NEXT causes audio output to start working again Debug log with build 1068: NU33QNQBN6 2SR3C3H76J (this is the best log since all 'Audio' and 'Notification & System sounds' options were disabled |
|
|
Here's another log with build 1068 in which I've been able to replicate a variant of this bug on a Pixel 5a (most other reports were on Pixel 6/7 devices). In this case I was playing to a Taotronics bluetooth receiver (with volume and play/pause and back/next controls). On a couple of occasions, when I play The Outdoor Type (by the Lemonheads) followed by The Outside (Twenty one Pilots), volume cuts out partway through the second track and then resumes about 10s after. As I said, this only occurred a couple of times, so I'm just providing the log in case it gives you additional insight into the problem. Log ID: P7JKMKKGQE Description: silent playback resumes normally! |
|
|
Fixed in build 2.0.0.1070 |
|
|
Confirmed as fixed by multiple users. |
