View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0019657 | MMA | General | public | 2022-12-22 16:00 | 2023-01-12 16:47 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | crash | Reproducibility | always |
| Status | closed | Resolution | reopened | ||
| Product Version | 2.0.0 | ||||
| Target Version | 2.0.0 | Fixed in Version | 2.0.0 | ||
| Summary | 0019657: Crash on Startup | ||||
| Description | There have been two reports of MediaMonkey 2 always crashing on startup following the upgrade, both on Samsung devices (one in the Play store, and one at ticket 5229). The user at 5229 just submitted the contents of /MediaMonkey (they're in the ticket) so hopefully this is enough to get to the root of the problem. Note: I've tested MMA 2 on an S10 running Android 12 without issue. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1060 | ||||
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Can be related to crashlog fixes in build 1058 &1059. Marked as fixed until user will test it with 2.0.0.1059 |
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Although 0019693 no longer occurs on my Samsung Tablet running Android 11, a user at https://www.mediamonkey.com/forum/viewtopic.php?t=103421 indicated that their Pixel 7 Pro is still crashing on startup following an upgrade (from the bug, it sounds like there may be a permissions issue). The user indicates that both the MediaMonkey folder and lib/arm64 directory in com.ventismedia.android.mediamonkey-oOhpWQY5r2GQmoqk-TgvOA== are empty |
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This issue was also reported at Ticket 5307, where it appears to be a permissions issue (failure to grant permissions to SD card due to the "Path 'SD Card/Music' was not requested. Please choose from the list above." error that was previously described at 0019437 / #19517). Waiting for confirmation as to what build the user is on... |
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Ticket 5307 moved to 0019437, which is more related. Ticket 5229 waiting for user's response. and also tracking here freeze on Pixel 7 Pro https://www.mediamonkey.com/forum/viewtopic.php?p=504954#p504954 |
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Fixed in build 2.0.0.1060 |
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No response from the user at ticket 5229, but the Pixel Pro user at https://www.mediamonkey.com/forum/viewtopic.php?t=103421 confirmed the fix. Closing. |
