View Issue Details

IDProjectCategoryView StatusLast Update
0019944MMAAndroid Autopublic2023-07-27 16:57
Reporterrusty Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Product Version2.0.0 
Target Version2.0.0Fixed in Version2.0.0 
Summary0019944: Android Auto: Can't resume playback (Playing queue doesn't display)
DescriptionNumerous users have indicated that Android Auto will often start and is unable to find any content in the MMA playing queue resulting in the Player showing the last played track with a play button doesn't display (instead there's a MediaMonkey Play button but it isn't associated with any content and thus does nothing).

To work around this, the user has to either:
- initiate playback via their device
- initiate playback by browsing the MediaMonkey library in Android Auto

This is similar to the issue reported for 'Driving mode' at 0019310
Additional Informationhttps://www.mediamonkey.com/forum/viewtopic.php?t=103801
https://www.mediamonkey.com/forum/viewtopic.php?t=103646
TagsNo tags attached.
Fixed in build1078

Relationships

related to 0019310 assignedmartin MMA integration into Driving mode issues (Artwork / Home screen) 
related to 0019962 closedmartin Android Auto: tracks play but without artwork 
related to 0019953 closedmartin Metadata for Playing track shared over bluetooth includes # in title / fails to show artwork (regression) 
related to 0020017 closedmartin MMA can't resume the current playing queue on Android Auto in some cases 

Activities

rusty

2023-04-18 15:46

administrator   ~0071545

Note: the user at https://www.mediamonkey.com/forum/viewtopic.php?t=103646 confirmed that setting MMA Options > Playback > Limit list size for external apps : 0 has no impact.

rusty

2023-04-18 16:22

administrator   ~0071547

Last edited: 2023-04-18 16:24

A possible variant of this issue is described at https://www.mediamonkey.com/forum/viewtopic.php?t=104046

In this case, Android Auto does resume playbock, but fails to display the artwork associated with the playing track if another app has been used since MediaMonkey was last used (I suspect it's related because using another app causes the notifications player to switch to something other than MediaMonkey, and I suspect that the state of the notifications player is related to whether Android Auto can resume playback or not).

Log ID YA575AD9CC

martin

2023-04-20 19:00

developer   ~0071573

Last edited: 2023-04-21 12:56

The original issue is fixed in build 2.0.01076.
Another cause is a problem with the artwork, which I'll fix later.

EDIT by Rusty: presumably the artwork issue refers to the report at https://www.mediamonkey.com/forum/viewtopic.php?t=104046

rusty

2023-04-25 12:49

administrator   ~0071608

Resolving since the original issue is fixed. Tracking the remaining item at 0019962

rusty

2023-04-27 01:58

administrator   ~0071630

It seems that the inability to resume playback is fixed for many cases, but not all. The thread at https://www.mediamonkey.com/forum/viewtopic.php?t=103646 has at least one user experiencing the problem with 1076:

Galaxy S10e, Android 12, last update
MMA beta build 1076
Head unit Pioneer DMH-1770NEX with most recent firmware

Log ID: ATPVVIW3QC
Description: Unable to resume play on Android auto

rusty

2023-04-27 14:29

administrator   ~0071639

Last edited: 2023-04-27 17:22

User at ticket 5795 is also experiencing Android Auto instability / failure to respond with build 1076 (Prius / Pixel 6 Pro).
Debug logs have been uploaded to the ticket.

martin

2023-04-28 11:40

developer   ~0071649

Log ID: ATPVVIW3QC - It probably failed due to a locked database.
Not sure whether playback can be initialized from the app in this case, or the app must be restarted. What caused it is not clear from the log, nor do other logs come from this device.
However, this is not a common situation and I assume that the ongoing crash fixes and ANR will prevent such cases.

Fixed in build 2.0.0.1078

rusty

2023-04-28 15:42

administrator   ~0071655

Last edited: 2023-04-28 23:49

Works for me on build 1078/1079. Leaving 'resolved' pending user confirmation.

rusty

2023-05-03 14:04

administrator   ~0071713

The user at ticket 5795 confirmed that the issue is resolved.

rusty

2023-05-03 16:46

administrator   ~0071719

Reopening as the issue isn't resolved for some users with build 1079: https://www.mediamonkey.com/forum/viewtopic.php?p=509458#p509458
Debug log: CSLPPFQFFS

The user had previously indicated:
"When I bring up MMA on AA, now it will show a spinning orange ring animation in the middle of the screen. I can still navigate to artists, albums, etc but can't resume playback of what was playing before. It will still show "preparing playback service" notification on my phone when this happens.

After starting playback on my phone, MMA on AA will work as usual. "

martin

2023-05-04 18:45

developer   ~0071730

Tested with my Android Auto and his database.
Unfortunately, I was unable to reproduce it.

It seems to me that perhaps the user's AA device is less powerful. The loading progress bar flashes occasionally, but everything always loads correctly on my side. Same behavior with other apps.

Until we figure out how to reproduce it, I'm reducing the priority.

For the next build(1080), I fixed the color of the root icons.

rusty

2023-05-09 20:29

administrator   ~0071783

Re-resolving since the fix in build 1078 fixed the issue. The remaining issue is distinct and only occurs on certain devices/environments and is being tracked independently at 0020017.

peke

2023-07-27 16:57

developer   ~0072510

As 0020017 is already closed I retested it in 1098, Verified closing.