View Issue Details

IDProjectCategoryView StatusLast Update
0021050MMW 5Generalpublic2024-08-14 20:59
Reporterpeke Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status resolvedResolutionunable to reproduce 
Product Version5.1 
Target Version5.1Fixed in Version5.1 
Summary0021050: Some Multimonitor enviroments can lead to crash
DescriptionFor some users specific Multimonitor enviroments can lead to MM crash and other odd things.

We tested with 3033 on lower-end HP Tablet using M5 CPU (4 cores 1.5ghz/2.5ghz torbo) with Intel Embed GPU running 1 monitor run 1920x1200 (16:10) and 2 monitors Running 1920x1080 (16:9) scale 125%/169% text

We found few problems:
i) if monitor 1 is not set as main there is almost no way to move MM to be shown expanded on monitors 2 3.
ii) If MM is on Middle on 2 and 3 showing on both monitors then resizing Left edge move whole MM to monitor 3
iii) MM sometimes crashed rendering menu

This is very hard to replicate over remote session and we should need to setup test case.
TagsNo tags attached.
Attached Files
MediaMonkeyEngine.rar (56,557 bytes)
Snap2.jpg (267,278 bytes)
Snap3.jpg (300,124 bytes)
Snap4.jpg (337,612 bytes)
Snap5.jpg (123,677 bytes)   
Snap5.jpg (123,677 bytes)   
Fixed in build3043

Activities

rusty

2024-07-04 19:30

administrator   ~0076227

Please triage. I'm unable to replicate any crashes on a 2-monitor setup.

petr

2024-07-06 21:42

developer   ~0076253

I'm running on 3 display setting and have no crashes

petr

2024-07-09 10:05

developer   ~0076257

Last edited: 2024-07-09 10:06

Just checking bugreport you've included and it shows you ran this on chromium 109 (MM version 5.1.0.2828) ... make me a debuglog on current version please

peke

2024-07-09 19:46

developer   ~0076262

3) occasional and not happening each time I am trying to get back in touch with user.

1, 2) are more problematic and can be easily replicated on Setup like in SNAP5.jpg (Please note that Monitor 1 have borderless fullscreen window of Virtual Touch pad and keyboard set force on top so no content can be shown on it.

petr

2024-08-14 20:59

developer   ~0076646

Tried to reproduce on my 3 display settings (wasn't able) and bugreport doesn't show anything usefull.