View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0021091 | MMW 5 | Playback | public | 2024-07-18 17:49 | 2024-07-31 21:32 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | reopened | ||
| Product Version | 5.1 | ||||
| Target Version | 5.1 | Fixed in Version | 5.1 | ||
| Summary | 0021091: Audio/Video Playback issues following YouTube video playback if the Panel containing the Preview window is closed | ||||
| Description | If the Panel containing the Preview window is closed and the user plays YouTube videos followed by other videos, then playback of the subsequent videos will always fail. Case a) 1 Close the side panel containing the Preview window 2 Initiate playback of 1 audio file followed by 2 YouTube videos --> after the audio file plays, the side panel opens and plays the first video and then briefly closes --> the toast 'switching minimum width for YouTube video' appears and the side panel re-opens and the second video plays but with a black screen! Case b) 1 Close the side panel containing the Preview window 2 Initiate playback of 1 audio file followed by a YouTube video followed by a local video --> after the audio file plays, the side panel opens and plays the first video and then briefly closes --> the toast 'switching minimum width for YouTube video' appears and the side panel closes and playback stops! | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 3041 | ||||
|
|
In case a proper fix is too risky at this stage, other possible workaround-fixes (in order of preference) could be: a) play videos in a Window or in the the MM Window in cases where the panel is closed (without changing settings). Downsides: - in a Window: this approach isn't used elsewhere in MM, but probably makes the most sense - in the MM Window: would cause the MM UI to become hidden unexpectedly b) leave the panel open (i.e. change the settings) once video playback causes it to open. Downside is that it could be annoying, but it probably wouldn't be _that_ annoying. |
|
|
Fixed in build 3038. I cannot reproduce it more. |
|
|
Tested 3038 and Case A and B are resolved. However, video playback bugs still persist through the case c) described below along with a couple of other issues (2 and 3) described below: Case c): 1 Close the side panel containing the Preview window 2 Initiate playback of AudioFileA, YouTubeVideoA, AudioFileB, YouTubeVideoB, AudioFileC, YouTubeVideoC, AudioFileD, LocalVideoD, AudioFileE --> after AudioFileA plays, the side panel opens and plays YouTubeVideoA as expected --> AudioFileB starts playing normally, but the panel remains open! (Issue 2--it's pretty minor, though inconsistent since the panel _does_ close when clicking NEXT) --> YouTubeVideoB starts playing 3 While YouTubeVideoB is playing, Click NEXT --> AudioFileC starts playing BUT the seekbar doesn't advance! (Issue 3--severe since it results in other issues as described below) --> YouTubeVideoC starts playing, BUT with a BLACK screen! (Another case of Issue 1--severe) --> AudioFileD plays normally --> LocalVideoD plays, but video is frozen on the first frame of the video while the audio plays normally! (Another case of issue 1--severe) Important: if the user doesn't click NEXT at Step 3, then the subsequent video playback bugs don't occur. |
|
|
Fixed in build 3041. |
|
|
Unable to reproduce C on 3041. |
