0021503: Some MP4 files cannot be parsed, even though other SWs can read tags from them

ID	Project	Category	View Status	Date Submitted	Last Update

0021503	MMW 5	Tagging / organizing (properties / auto-tools)	public	2025-02-21 19:57	2025-02-21 19:57

Reporter	michal	Assigned To
Priority	urgent	Severity	minor	Reproducibility	always
Status	assigned	Resolution	open
Product Version	2024.0
Target Version	2024.2

Summary	0021503: Some MP4 files cannot be parsed, even though other SWs can read tags from them
Description	One user has some Samsung Camera and edited videos from it using ExifTool. The resulting files are often not parsed by MM (no tags and size). It seems to be some combination of wrong original format (MP4 with atoms specific only to QuickTIme/MOV) and edit in ExifTool. As e.g. Explorer can parse the files, we should be able too. And hopefully fix the file format on edit. Sample file in the ticket.
Additional Information	Ticket 9180
Tags	No tags attached.

Fixed in build