View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0021559 | MMA | Synchronization | public | 2025-03-27 17:53 | 2025-03-28 21:15 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | block | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 2.0.5 | ||||
| Target Version | 2.0.5 | Fixed in Version | 2.0.5 | ||
| Summary | 0021559: Disabling sync review is irreversible and breaks synchronization (Sync error:unknown error) | ||||
| Description | When the user initiates a sync operation via the main menu's sync shortcut --> Review Settings panel opens If the user enables 'Skip sync review' on this panel, and then clicks 'Sync Settings' (rather than 'Sync Now') then: 1) There's no way to re-enable the sync review since Options > Library & Sync > 'Review settings' doesn't display this option!! 2) Subsequent attempts to initiate a sync result in 'Sync error: unknown error'! There doesn't seem to be a way to resolve this! Tested with a Pixel 7 / Android 15 Debug log: HXIMCNVXMX | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1243 | ||||
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2) I just replicated this on another device (Pixel 4a Android 14). On this device, I replicated it as follows: 1 With 2.0.4 performed a sync operation successfully 2 With 2.0.4 on the review sync settings page, enabled 'skip sync review' 3 With 2.0.4 performed another sync operation successfully 4 Updated to 2.0.5 and initiated another sync operation ---> Sync error: Unknown error Debug log: R57AHBFPUY Any subsequent attempts to sync result in the same error. |
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Fixed in build 2.0.5.1243 |
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verified 1243 Test note: Steps from 0021559:0078555 needs to follow and upgrade to 1242 after upgrade to 1243 issue stops and MMA sync normally. |
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Verified 1243 that the issue is resolved on the 2 devices that were unable to sync with the previous build. |
