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IDProjectCategoryView StatusLast Update
0005069MMW v4Burning / Disc Handlingpublic2013-03-15 03:29
Reporterrusty Assigned To 
PriorityhighSeverityminorReproducibilityalways
Status assignedResolutionfixed 
Product Version3.1 
Target Version4.1Fixed in Version4.1 
Summary0005069: Error message is inaccurate when tracks on the burn list are unavailable
DescriptionCurrently, if some tracks cannot be accessed in relation to a burn, the burn proceeds for all accessible tracks and the following error results:
'Burn error: Selected tracks cannot be accessed!'

This is misleading in cases where only some tracks are inaccessible. Possible fixes:

a) A quick fix would be to display the following in those cases::
-----------------------------------------
| Burn Error:
--------------------------------------------
| The following tracks cannot be accessed!
--------------------------------------------
| Title | Artist | Filename
| xxxx.xxx
| xxxx.xxx
|-------------------------------------------
| . . . . . . . . [Back] [Burn] [Cancel]
---------------------------------------------

note: burn would be greyed out if all tracks cannot be accessed

b) A better fix suggested by Ludek is to automatically remove OR better yet to grey them out them directly on the Burn Wizard ("Choose Disc Format" Page for data CD and "Confirm audio CD tracks" for audio CD) and not after clicking burn to prevent burning only half of disc in case when half of tracks cannot be accessed. [I prefer the approach of greying them out because that's consistent with the way that MM works and it's clear to the user that such tracks are unavailable.
Additional InformationOriginally reported at 0005066
TagsNo tags attached.
Attached Files
Burn.png (23,921 bytes)   
Burn.png (23,921 bytes)   
Wizard UI Issues.png (12,070 bytes)   
Wizard UI Issues.png (12,070 bytes)   
Notification position.png (10,098 bytes)   
Notification position.png (10,098 bytes)   
Fixed in build1628

Relationships

related to 0005066 closedrusty Confusing error message (FFFFFFFA) when no tracks are selected to burn. 

Activities

Ludek

2013-03-08 12:03

developer   ~0035292

Rusty, I also prefer solution b) , i.e. the approach of greying them out, but there are some further UI changes needed, see attached screenshot to see what I mean.

rusty

2013-03-08 16:17

administrator   ~0035293

We could use: 'Path' and 'Path on Disc' for column headers (setting the default column width for 'Path' to only display e.g. the first 2 letters).

Re. an error message, I'm assuming that for greyed out tracks, the checkboxes are automatically disabled (i.e. they can't be enabled), and that we can take the approach of either:
i) Including a notification 'Some tracks are unavailable and will not be burnt.'
ii) Instead of including a notification, just list unavailable tracks at the top of the list, so that users realize that they're inaccessible and won't be burned.

Ludek

2013-03-14 15:00

developer   ~0035371

Fixed in build 1628.

Used solution i) and new string:
'Some files are unavailable and will not be burnt.'

peke

2013-03-15 01:57

developer   ~0035379

Last edited: 2013-03-15 03:06

Sometimes Not working correctly:
1. Add few tracks in Now playing *ensure that are all playable)
2. Right click on one Find more -> Folder Explorer
3. Prefix Selected track with "!" so that MMW loses file as it is renamed outside MMW
4. Select several tracks (Including one you renamed) -> Tools -> Burn

No warning that track is not accessible

peke

2013-03-15 03:26

developer   ~0035384

Last edited: 2013-03-15 03:32

Additionally to this there is few more issues "Wizard UI Issues.png":
1. Column Width is not saved (RED)
2. Default Path Column Width is too narrow (BLUE)
3. Text Background is not following Skin Color (GREEN)
4. If there is no tracks to be burned NEXT should be grayed out (YELLOW)
5. If there is Multiple Problems eg. Filenaming and not accessible tracks Notification should show both

UI Design Changes "Notification position.png":
6. Notification of Issues should be consistent with other MMW dialogs like in Auto Organize. NOTE: Table Title String can be used from Auto-Organize Dialog