View Issue Details

IDProjectCategoryView StatusLast Update
0005149MMW v4Otherpublic2009-06-05 15:19
ReporterLudek Assigned To 
PriorityimmediateSeveritycrashReproducibilitysometimes
Status closedResolutionfixed 
Product Version3.0 
Fixed in Version3.1 
Summary0005149: MM freeze on Vista when reading CD-Text for a particular CD sometimes (issue with autostart)
DescriptionThere are several tickets:

http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=3427&offset=10

http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=2611&highlight=--+Mixed+--&ticketsearchid=1169

http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=3110&highlight=--+Mixed+--&ticketsearchid=1168

MM freeze when reading CD-Text.
Workaround is going to Tools|Options|CD/DVD Devices and disabling '[ ] Read CD-Text' checkbox
TagsNo tags attached.
Attached Files
hpCDE.log (10,539 bytes)
Fixed in build1216

Relationships

related to 0003887 closedLudek MediaMonkey causes some devices not to function correctly (Primo) 
related to 0005023 closedLudek Burn completes but takes hours 
related to 0004949 closedLudek CD ripping occassionaly fails for some users and CD drive is lost untill reboot 

Activities

Ludek

2009-01-07 08:58

developer   ~0016042

Last edited: 2009-01-07 09:09

I asked the user here http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=2611&highlight=--+Mixed+--&ticketsearchid=1169 to test 3.1 builds to see whether it is fixed in the Primo 2.5 libs.

Ludek

2009-01-13 09:30

developer   ~0016167

Last edited: 2009-01-13 09:38

Here: http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=3427&offset=20

user indicated that Primo 2.5 libs in MM 3.1 did not solve his problems.
He indicated:
"It would not read my Charlatans UK cd, "Some Friendly". I got the typical "Not Responding" from MM. However Winamp had no issues. I next tried "Smile" by Brian Wilson. It didn't crash but it also didn't pick up any album information either. Winamp was able to read the album information. As a control I put in a CD that MM previously read. It had no problems, so I know that it can read some CDs, just not most of mine."

The hpCDe.log is attached. It freezes on the
DeviceProxy::ReadCDText(ICDText** ppCDText = 130872840)
when reading CD-Text. So we cannot do anything about this. Only Primo could fix this somehow.

Therefore we should contact them about this problem. Rusty, could you contact them, please.

Ludek

2009-01-19 09:30

developer   ~0016286

Here: http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=3427&offset=30

Gail made this great discovery:

"I removed MM from automatically starting when I put in a CD.

I put in a CD. I have it get the Freedb information. It gets it. I rip it.

I've done this on 5 different CDs. These are all new ones I am ripping, but they are old CDs. Maybe the autostart was somehow causing it to not work. Messing something up that prevented it from continuing with another action. Anyhow, I'll try this during the week and let you know if I start having issues again."

Now, I can reproduce the problem it appears only when auto-start to Rip CD.

Ludek

2009-01-19 12:19

developer   ~0016288

Fixed in build 1216.

peke

2009-06-05 15:19

developer   ~0018193

Verified 1250