View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0005839 | MMW v4 | Burning / Disc Handling | public | 2009-07-01 18:08 | 2009-10-15 20:57 |
| Reporter | Ludek | Assigned To | |||
| Priority | immediate | Severity | crash | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Product Version | 3.1.1 | ||||
| Target Version | 3.1.1 | Fixed in Version | 3.1.2 | ||
| Summary | 0005839: Drive initialization takes 30 seconds or forever on some systems | ||||
| Description | One of our users just got a new hp p6035 with vista home premium 64bits and has problem with reading audio CDs by MM or PrimoBurner sample app. It freezes for 30 seconds when initializing the drive. Primo said "We investigated this problem further and we might have a fix for it. We will send you a build on July 2nd." | ||||
| Additional Information | http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=5016&offset=10 http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=5062&offset=10 | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
| Fixed in build | 1265 | ||||
| related to | 0004949 | closed | Ludek | CD ripping occassionaly fails for some users and CD drive is lost untill reboot |
| related to | 0005906 | closed | Ludek | Ripping CD: Possible ripping slow-down after finishing of the first track |
| related to | 0004910 | closed | Ludek | HPCDE Primo: new version 2.5.8 engine should be included |
| related to | 0003887 | closed | Ludek | MediaMonkey causes some devices not to function correctly (Primo) |
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Note that I observes similar kind of problems on my new Laptop Lenovo ThinkPad. Once MM or the Primo's sample app runs then system freezes and the CD cannot be accessed via explorer and system needs to be rebooted! The log is attached. Solving with Primo... |
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Note that there is a similar problem with presence of a virtual drive. The software is Daemon Tools lite 4.30.4.0027. The virtual drive also takes 30 seconds to init and therefore there is 30 seconds lockup for the user, see: http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=5219&highlight=--+Mixed+--&ticketsearchid=1756 |
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Both I (Lenovo ThinkPad SL 500, Win XP Pro SP2) and Armel (HP p6035 with Vista home premium 64-bits) confirmed that the last PrimoBurner version that worked was 2.07, starting from 2.08 it fails. Solving with Primo... |
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Problem is fixed by PrimoBurner in version 2.58 that is going to be posted soon. |
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Fixed by adding PrimoBurner version 2.58, see 0004910 |
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Related to http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=5321 |
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verified 1257 (by user reporting the problem in eSupport) |
