View Issue Details

IDProjectCategoryView StatusLast Update
0008413MMW v4Codecpublic2012-12-18 04:16
Reporterrusty Assigned To 
PriorityurgentSeveritymajorReproducibilityhave not tried
Status closedResolutionno change required 
Product Version4.0 
Target Version4.1 
Summary0008413: MKV file shows black screen
DescriptionA particular MKV file shows a black screen in MM, but runs correctly in VLC, KMPlayer. Report and debug log at:
http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=60728
Tagstodoc-help
Fixed in build

Activities

michal

2011-09-30 12:07

developer   ~0027999

The problem reproduced - occures with the given MKV file in Win7, it plays ok in WinXP. Removing subtitle filter - VSFilter.dll - from Plugins/DXFilters folder solves the problem, will look into it, why is it happening.

michal

2011-10-03 16:13

developer   ~0028026

Resolving. The problem is not in MM, but somewhere in the file and in MS WMV decoder used in Win7. The possible solution for the user is to remux the file (e.g. using last version of MKVToolnix utility, just add file - choose output file and start muxing), it will fix the file and it will be playable by MM4 then too. The problem is not in the subtitle filter, the same behaviour occures for nearly any transformation filter inserted between MS WMV decoder and renderer I've tried.

peke

2011-10-11 10:20

developer   ~0028172

Setting for 4.1 as it is not MM problem but in case we receive more feedback we can reopen for 4.1

peke

2012-12-18 04:16

developer   ~0033947

Verified 1614 no additional feedbacks