View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0009272 | MMW v4 | Other | public | 2012-04-16 15:08 | 2012-06-20 20:36 |
Reporter | lowlander | Assigned To | |||
Priority | urgent | Severity | crash | Reproducibility | always |
Status | closed | Resolution | fixed | ||
OS | XP | ||||
Product Version | 4.0.3 | ||||
Target Version | 4.1 | ||||
Summary | 0009272: Samsung MultiScreen software causes MediaMonkey to crash | ||||
Description | Users with Samsung MultiScreen installed report MediaMonkey crashes. | ||||
Additional Information | http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=65445 GXX-918498 | ||||
Tags | No tags attached. | ||||
Fixed in build | |||||
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I have reproduced it in WinXP, it works in Win7. The problem is outside of MediaMonkey. MultiScreen has somehow badly written hook procedure and it is causing deadlock of CallWindowProc calls. With MultiScreen in RAM I have also problem with my Miranda ICQ in skin mode. I see two solutions for user: 1) uninstall MultiScreen (best, otherwise user could have problems with other programs, that use skins, too) 2) use MM only in skinless mode. We should mention this in our knowledgebase. |
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I had already added this to: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=33 |