View Issue Details

IDProjectCategoryView StatusLast Update
0009272MMW v4Otherpublic2012-06-20 20:36
Reporterlowlander Assigned To 
PriorityurgentSeveritycrashReproducibilityalways
Status closedResolutionfixed 
OSXP 
Product Version4.0.3 
Target Version4.1 
Summary0009272: Samsung MultiScreen software causes MediaMonkey to crash
DescriptionUsers with Samsung MultiScreen installed report MediaMonkey crashes.
Additional Informationhttp://www.mediamonkey.com/forum/viewtopic.php?f=1&t=65445
GXX-918498
TagsNo tags attached.
Fixed in build

Activities

michal

2012-05-08 18:44

developer   ~0031055

I have reproduced it in WinXP, it works in Win7.
The problem is outside of MediaMonkey. MultiScreen has somehow badly written hook procedure and it is causing deadlock of CallWindowProc calls. With MultiScreen in RAM I have also problem with my Miranda ICQ in skin mode. I see two solutions for user:
1) uninstall MultiScreen (best, otherwise user could have problems with other programs, that use skins, too)
2) use MM only in skinless mode.

We should mention this in our knowledgebase.

lowlander

2012-05-08 19:24

developer   ~0031056

I had already added this to: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=33