View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0009277 | MMW v4 | Synchronization | public | 2012-04-19 16:35 | 2012-04-30 22:39 |
| Reporter | lowlander | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 4.0.5 | ||||
| Target Version | 4.0.5 | Fixed in Version | 4.0.5 | ||
| Summary | 0009277: iOS5 devices fail to show | ||||
| Description | Some users are reporting iOS5 devices fail to show. | ||||
| Additional Information | http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=65656 http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=65656#p336508 FDZ-172731 BDT-253416 | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
| Fixed in build | 1483 | ||||
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iPod Touch QuickTime.zip has QuickTime installed and uses Copy Trans Drivers install (not iTunes). |
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iTunes 10.6.1 and QuickTime 7.7.1 worked on XP to detect iOS5 iPod Touch. Copy Trans seems unable to install iTunes 10.6.1. |
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Note that most of such a problems are either because of missing or incomplete QuickTime install, file like \Program Files\Quick Time\QT System\QTMLClient.dll is missing OR By missing iTunes install, file \Program Files\Comon Files\Apple\Mobile Device Support\iTunesMobileDevice.dll is missing. Leaving open to analyze further logs |
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Based on tickets FDZ-172731 and BDT-253416 the "iPhone 4S" really isn't recognized although iTunes 6 and QT7 are installed. MM considers it as unknown device. |
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Fixed in build 1483. |
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Verified 1485. |
