View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0009809 | MMA | General | public | 2012-10-11 02:51 | 2012-10-19 20:27 |
| Reporter | peke | Assigned To | |||
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 1.0.1 | ||||
| Target Version | 1.0.1 | Fixed in Version | 1.0.1 | ||
| Summary | 0009809: Sending Debug Report Malfunctioning | ||||
| Description | 1. I have noticed that Sending Debug report do not work in both Debug and non Debug Version 2. MMA Should also save Debug log Locally in file so that user can manually attach it in eSupport ticket (like MediaMonkey.elf file). I guess that using Internal Phone Path /SDCard/MediaMonkey/ would be sufficient This should increase future tech Support response and bug/ticket assignment and also we must consider that some users have gmail disabled on phone. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 46 | ||||
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The sending of debug logs is working. I have just unified it and removed the old mechanism for sending logs (by mail). Logs are uploaded to our google docs form when you click on it in options. I have only recently added a toast message that informs users about it. |
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The text associated with this functionality should be tweaked: Send logs Upload debug logs to developer's server. Internet connection is required. --> Sends debug logs to the developer via the internet. Device logs was uploaded. --> Debug logs have been uploaded. Thank you. |
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Fixed in build 44 |
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Verified 44. |
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I guess regression, If no Wi-Fi is enabled MMA still report that log is sent. Shouldn't MMA Ask to enable Wi-Fi and/or save local file? |
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I set ACRA log library to show toast messages. So it shows this message whenever it sends logs (on crash, on some exceptions, when clicked from options, etc.) Unfortunately it displays only some errors to user and it doesn't display message about unsuccessful sending. Adding our wi-fi checking on click is not desirable. Logs can be sent using mobile data connection. It is not big amount of data. This library doesn't allow to store logs. |
