View Issue Details

IDProjectCategoryView StatusLast Update
0015065MMW v4Properties/Auto-Toolspublic2019-03-13 20:17
Reporterpeke Assigned To 
PriorityimmediateSeveritycrashReproducibilityunable to reproduce
Status closedResolutionfixed 
Target Version4.1.22Fixed in Version4.1.22 
Summary0015065: Auto-Organize: Crash MMW on the end of Auto-Organize (or saving properties sheet)
DescriptionWhen user execute Auto Organize and MMW finish moving file, updating DB and should back to MMW it crashes.

All operation is done and data is safe but only way to resolve problem user is to Reset all MMW settings, but preserving Library.

I asked user to attach ELF log and problematic 1MediaMonkey.ini (renamed for backup).

NOTE: Simple delete of Interface registry didn't fixed it, I wonder if I needed to delete rest like Status bar.

P.S. As it is fixed for user he can't replicate anymore.
Additional InformationDBZ-338-35348
KHM-209-22057
TagsNo tags attached.
Fixed in build1878

Relationships

related to 0015542 closedLudek Podcast: MMW crash on podcast download 

Activities

Ludek

2018-08-31 07:28

developer   ~0051016

Last edited: 2018-08-31 07:32

Based on the crash log (attached in the ticket) it crashed after calling TWinControl.SetBounds in subsequent user32.dll|CreateWindowEx , so it could be an issue with incorrect window positions in the registry? Maybe on another monitor or multi-monitor environment? Hard to guess (as user has already deleted the registry). I tried to simulate to set negative values for positions X,Y but I don't see any crash.
Assigned to Petr for review. In case of no idea we can just resolve as 'unable to replicate' and get the registry values next time (once there is another user with the same issue).

Ludek

2018-09-18 21:43

developer   ~0051156

Another instance of this crash callstack is BugReport__20180914080323.zip
Ticket KHM-209-22057 , but for this user the crash appears after saving the Properties window.

It also crashes after calling TWinControl.SetBounds in subsequent user32.dll|CreateWindowEx
User is saying that the issue does not appear in 4.1.19.1859

petr

2018-09-19 10:34

developer   ~0051161

Fixed

peke

2018-09-21 16:52

developer   ~0051176

Verified 1878