View Issue Details

IDProjectCategoryView StatusLast Update
0016003MMW v4Synchronizationpublic2019-10-04 17:46
Reporterrusty Assigned To 
PriorityurgentSeverityminorReproducibilityalways
Status closedResolutionfixed 
Product Version4.1.25 
Target Version4.1.25Fixed in Version4.1.25 
Summary0016003: Multiple instances of iPhone appear on connection
DescriptionWith MMW build 1889 / iOS 13.1.1 (on an iPhone SE) / iTunes 12.10.0.7 , each time I plug in the device, 2 instances of the device appear in MediaMonkey: Apple iPhone and Rusty's iPhone. This occurs only if the device is plugged in and the user hasn't logged into the device (i.e. the lock screen is active); if the user has entered the pin code into the device and plugs it in, then Rusty's iPhone appears in MediaMonkey (and no duplicate entry).

Log illustrating this is attached (note: this log also illustrates 'grappa'-related sync slowness)
Additional InformationJBY-906-40069
YZB-774-87453
TagsNo tags attached.
Attached Files
duplicate-iphone-entries.jpg (53,123 bytes)   
duplicate-iphone-entries.jpg (53,123 bytes)   
Fixed in build1890

Relationships

related to 0014711 closedLudek MMW v4 iPhone Sync: MMW created duplicate profiles 
related to 0015704 closedLudek MMW 5 Plugging in iPod Nano causes 2 different devices to appear in the Devices & Services list 
related to 0016007 resolvedrusty MMW v4 iOS 13 sync issues 

Activities

Ludek

2019-09-30 13:01

developer   ~0054894

Last edited: 2019-09-30 15:42

The multiple instances issue is fixed.

I will open separate bug for the sync slowness issue (0016007).

rusty

2019-10-04 17:46

administrator   ~0054945

Verified 1891.