View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0020305 | MMW 5 | Install/Config | public | 2023-10-18 17:25 | 2024-06-04 16:09 |
Reporter | rusty | Assigned To | |||
Priority | urgent | Severity | major | Reproducibility | always |
Status | closed | Resolution | reopened | ||
Product Version | 5.1 | ||||
Target Version | 5.1 | Fixed in Version | 5.1 | ||
Summary | 0020305: Empty white background on main panel on first run (with release build) | ||||
Description | When running MM for the first time on a clean install, the main panel is blank! Note: I tested with a clean portable install on a machine that had another MediaMonkey install. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Fixed in build | 2822 | ||||
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This does not seem to be an issue any longer (at least I can't replicate), so resolving... |
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I'm was able to replicate this with build 2821. On further testing, the issue is triggered when the user fails to click 'Allow' in the firewall dialog due to the fact that the firewall dialog doesn't appear (or maybe it appears behind other dialogs, though I couldn't find it). Here are the exact steps I took to replicate: 0 Clear out any firewall rules related to MM for the paths used below 1 Clean portable install to /temp/MediaMonkey 5 2 Run MMW via the last page of the installer 3 On the import settings dialog, click 'Cancel' --> Firewall dialog appears, and after clicking cancel (instead of 'allow') the main panel will often, but not always load with a white screen 4 Delete /temp/MediaMonkey 5 5 Clean portable install to /temp/MediaMonkey 5 6 Run MMW via the last page of the installer 8 On the import settings dialog, click 'Cancel' --> One of the following scenarios results in the main panel (in back of the Setup Wizard): a Firewall dialog appears and after clicking 'allow' and main panel will often, but not always load with a white screen! b No firewall dialog appears and main panel loads with a white screen! c No firewall dialog appears and main panel loads correctly 9 Restart MMW --> the main panel loads correctly I'm not sure why, but I've only been able to replicate this with the Release build (and not the debug build). |
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It really happens only with release build.. probably a timing issue.. => Fixed in 2822 |
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Verified 2822 Tested on both release and debug builds unable to replicate on release build and no regressions found on debug build. |