View Issue Details

IDProjectCategoryView StatusLast Update
0011201MMASynchronizationpublic2013-08-29 19:40
Reporterrusty Assigned To 
PriorityimmediateSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Product Version1.0.4 
Target Version1.0.4Fixed in Version1.0.4 
Summary0011201: Sync appears to get 'stuck' on large files and can't be terminated
DescriptionOn a Nexus 7 running Android 4.3, syncing a large audiobook
--> sync seems to get stuck during that file
Press cancel
--> 'Terminating...' appears endlessly

At this point, the app must be forcefully terminated via the appmanager.
Additional InformationTested with mma 159 / mmw 1654
TagsNo tags attached.
Fixed in build160

Relationships

related to 0010797 closedmarek Cancelling sync operation triggers freeze 
related to 0011211 closedrusty Sync status indicator tweaks 
related to 0011217 feedbackrusty Sync process sometimes fails to terminate even after cancel is pressed 

Activities

rusty

2013-08-26 20:01

administrator   ~0037277

Last edited: 2013-08-26 20:03

I've modified the bug description, as further testing reveals that the problem isn't related to the device going to sleep, but rather to the large file size (650MB) of the audiobook. For some reason, syncing such a file always stalls MMA 159.

Note: part of the problem is that it's unclear whether the file has stalled or just _appears_ to have stalled. i.e. for a large 650MB audiobook, the sync status bar appears frozen, and the indicator shows 8/10, but it's possible that the sync is still proceeding even though it looks to be frozen. A fix to this would be to indicate KBs synced.

rusty

2013-08-26 20:13

administrator   ~0037278

If I waited long enough (0000026:0000035 minutes), the sync eventually completed. So it seems that there are 2 problems:
1) The appearance of a stall even when MM hasn't actually stalled. This can be fixed via some indication that progress is occurring.
2) MM freezing on an attempt to cancel such an operation. This is likely the same bug as previously raised at 0010797

marek

2013-08-27 07:31

developer   ~0037286

1) Ok, I will add the kb progress.
2) MM is not freezing. Currently synced item is now always finished before sync termination... but it is frustrating in this case, I was also thinking about implementing termination in the middle of download.

marek

2013-08-27 10:12

developer   ~0037293

Fixed in build 160

rusty

2013-08-29 19:40

administrator   ~0037359

Verified 160.